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For the people who book

Booking takes a minute

No account, an e-mail code once per browser, the decision by e-mail and a cancel link.

From the first tap to the reminder

How a person books

Five steps, no account and no password. The booking site is shown as the person sees it.

  1. 01 of 05

    Pick a slot

    Open the address, choose a place or a specialist and see the free slots for the next two weeks. For a later date there is a calendar.

  2. 02 of 05

    A request, no sign-up

    A name, an e-mail and a phone number. You enter the code from the message once per browser, and the browser remembers it for 6 months. No account, no password.

  3. 03 of 05

    The slot is held for you

    Until the team decides, nobody else can take it. So there are no double bookings.

  4. 04 of 05

    Your team decides

    A staff member approves or declines, optionally with a note. With a specialist the slot can be confirmed at once.

  5. 05 of 05

    E-mail, cancelling and a reminder

    The decision arrives by e-mail with a cancel link that works until the slot begins. If you booked ahead, a reminder comes the evening before. If nobody decides by the start, the request is declined and you get an e-mail.

Why can’t I book?

Closed? The site says why

Closed hours are no mystery. The grey hour shows the explanation the team wrote. If you already have a slot that drops, the e-mail says the same.

Kind of site
A hall
A few closed hours at the hall
From the e-mail to the person
And if you have a slot that drops

“The place is closed at this time (ремонт). So your approved booking has been cancelled automatically.”

E-mail

What you get by e-mail

Every step has a message. You never need to sign in anywhere.

Subject: Your request has been received – North Sports Hall
Online bookings and appointments
North Sports Centre
Received · waiting for approval
Your request has been received

Hello Ivan,

Thank you! North Sports Centre has received your request and will look at it. We will write as soon as it is approved or declined.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00
To the site

Plans changed? Cancel the booking — the link works until it starts.

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
Subject: Booking approved – North Sports Hall
Online bookings and appointments
North Sports Centre
Approved
Your request is approved

Hello Ivan,

We look forward to seeing you! Your booking is confirmed.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00
To the site

Plans changed? Cancel the booking — the link works until it starts.

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
Subject: Request declined – North Sports Hall
Online bookings and appointments
North Sports Centre
Declined
Your request is declined

Hello Ivan,

Unfortunately your request cannot be accepted.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00
Note from North Sports Centre
The hall is kept for a tournament.

You can pick another free slot on the site.

See the free slots

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
Subject: Reminder: you have a booking tomorrow – North Sports Hall
Online bookings and appointments
North Sports Centre
Reminder
You have a booking tomorrow

Hello Ivan,

A reminder of your approved booking tomorrow.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00
To the site

Plans changed? Cancel the booking — the link works until it starts.

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
Subject: Booking cancelled automatically – North Sports Hall
Online bookings and appointments
North Sports Centre
Cancelled automatically
The place is closed

Hello Ivan,

The place is closed at this time (repairs). So your approved booking has been cancelled automatically.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00

You can pick another free slot on the site.

See the free slots

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
Subject: You cancelled the booking – North Sports Hall
Online bookings and appointments
North Sports Centre
Cancelled
You cancelled your booking

Hello Ivan,

The booking was cancelled at your request.

Place
North Sports Hall
Date
Wednesday
Time
18:00 – 20:00
To the site

Questions? Just reply to this e-mail — your message will reach North Sports Centre.

sever.reserva.bg · Online bookings via Reserva
In short

More that people value

  • No app: it works in the browser on a phone and on a computer.
  • If nobody decides by the start of the slot, you get an e-mail saying it was declined. You don’t wait in vain.
  • You can hold only a few upcoming slots at one place or specialist, so there is room for everyone.
  • Photos, a description, an address and the rules are on the page before you pick a slot.
  • In a private system the page opens only from the organisation’s network.
Questions

Three questions on the topic

All questions and answers
Do people need an account?

No. A name, an e-mail and a phone number are enough, and the e-mail is confirmed with a code — once per browser. The decision arrives by e-mail. If plans change, people cancel themselves with the link in the e-mail.

Can people cancel themselves?

Yes. Every e-mail about the request has a cancel link, valid until the slot begins. The cancellation shows in your team’s list.

What stops fake requests?

The form checks for bots, and the e-mail is confirmed with a code. One person can hold only a few upcoming slots at one place or specialist. Suspicious cases are flagged, but nothing is blocked automatically — your team decides, can block an e-mail or an IP address for a while, and gets a short summary once a day.

In detail