Questions and answers

An online booking and appointment system. People see the free slots of rooms, courts or specialists and send a request, and your team approves it.

The calendar type (for places, for people or both), whether the system is public or private, and its address. Everything else is included. The second calendar type can be added later — we switch it on.

For anyone who takes bookings by date and time: public institutions and schools, specialists and practices, sports clubs, companies and associations.

No. A name, an e-mail and a phone number are enough, and the e-mail is confirmed with a code — once per browser. The decision arrives by e-mail. If plans change, people cancel themselves with the link in the e-mail.

Yes. Every e-mail about the request has a cancel link, valid until the slot begins. The cancellation shows in your team’s list.

The request is declined automatically when the slot begins and the person gets an e-mail — nobody waits in vain.

Before you confirm, you see exactly which requests are affected. Waiting ones are declined, approved ones that haven’t started are cancelled — with a note saying why and an e-mail to the people. Nothing is deleted.

Yes. Days off are part of the working hours: mark Monday as a day off and it is closed every week. Closed periods are for specific dates, such as repairs or a tournament.

Yes. The panel works on a phone, with a menu by role — up to four items and “More”.

One decision wins. The other sees who decided and when. One e-mail goes out.

Only the main administrator deletes a place, a person or a user. Administrators deactivate, and can remove closed periods, absences, services, photos and links. Requests are declined or cancelled, they don’t disappear.

Yes. Only authorised staff have access, signing in with a password and a code from their phone — and for support, only our team, with downloads of the log recorded. Actions in the panel are logged, and the data has an encrypted backup every day. Under contract with a public body we provide a description of the measures and a data processing agreement.

The form checks for bots, and the e-mail is confirmed with a code. One person can hold only a few upcoming slots at one place or specialist. Suspicious cases are flagged, but nothing is blocked automatically — your team decides, can block an e-mail or an IP address for a while, and gets a short summary once a day.

Yes. A private system opens only from the networks you allow, for example your office or your VPN. The whole system can be closed, or only the admin panel while the booking page stays public. We keep the list of networks and change it when you need.

Most things aren’t deleted but deactivated or cancelled. Besides, every day we keep an encrypted copy of the data, apart from the system, for 30 days; if needed, we restore from the last copy. The restore has been tested.

The data and the backups are in the European Union.

Our part of the setup takes days, not weeks. We create the system, the address and the theme; you add your places or people and the working hours.

The price depends on the calendar type and on how many places or people are in it. Write to us for a quote.

Yes — your own domain, a subdomain of your website or an address of ours. We do the connecting.